Retki Rug

Bring a touch of nature and tradition to your home with the beautiful collection of modern, unique, and minimalist rugs from Sera Helsinki. Founded by Anna Suoheimo, the brand combines centuries-old Ethiopian rug craftsmanship with the natural beauty of Finland's wilderness and seasons, resulting in a lasting piece of art for your interior space.

Details

• Sera’s carpets are made of pure Ethiopian highland sheep wool. Thread, knotting, and weaving are entirely handmade. No chemicals used.
• Knotted rugs: knotting is done of wool (80%), the warp is made of cotton (20%).
• The thread of the carpet is not chemically processed (dyed or bleached) and for this reason, the color of the carpet is natural. The carpet's size might vary by a couple of centimeters. The shades of the colors of the carpet vary slightly. Irregularities are not defects but are unique to handmade products.
• Other sizes outside of standard sizes available upon request, please email us at hello@thatcooliving.com. 

Care

• The wool is not bleached or colored so the rug has its natural lanolin and that is why it is very easy to keep it clean. When needed, all the rugs can be vacuumed, cleaned in the snow, and tamped.
• Knotted rugs are recommended to be professionally cleaned.
• The colors of the carpets will not release, because all the colors are natural colors of wool.

Made of pure Ethiopian highland sheep wool. Thread, knotting, and weaving are entirely handmade. No chemicals were used.
Woven rugs: weaving is made of wool (50%) and warp is made of cotton (50%).
Knotted rugs: knotting is done of wool (80%), and the warp is made of cotton (20%)

- woven rugs can be washed with water, just make sure that the rug dries entirely
- knotted rugs are recommended to be professionally cleaned

Delivery time estimates will be provided once the product is added to your cart and during the checkout process. Please note that these times are estimates, as most products are made to order specifically for you. Delays may occur due to peak seasons, holidays, or supply chain issues with raw materials. Rest assured, we always strive to deliver your order as quickly as possible.

Transforming your house into a cozy home is a special journey, and our curated collection features globally sourced items, many of which are made to order. Production and delivery times can range from a few days to several months, depending on the item.

For any questions or concerns before or after your purchase, feel free to contact us at customercare@thatcooliving.com.

Whether an item is eligible for return or cancellation, it is indicated once the product is added to cart, and throughout the checkout process.

To initiate a return, email customercase@thatcooliving.com for authorization. A 25% restocking fee and return shipping costs will be deducted from your refund. Returned items must be in their original condition, unassembled if applicable, and in the original packaging.

For damage claims, report within 2 days of delivery. Include photos of the packaging before opening, pictures of the damage, and a copy of the signed Bill of Lading (BOL) highlighting the damages.

We understand that returns can be frustrating. Rest assured, we're here to assist you through the process.