Retki Rug
Description
Transform your home with the essence of nature and tradition through our remarkable collection of modern and minimalist rugs from Sera Helsinki. Established by Anna Suoheimo, this brand artfully merges Ethiopian rug-making heritage with the enchanting landscapes and seasons of Finland, creating timeless pieces of art for your living space.
Details- Crafted from pure Ethiopian highland sheep wool, these rugs boast handmade threads, knots, and weaving. No chemicals involved.
- Knotted design: 80% wool, with a 20% cotton warp.
- The natural, unprocessed wool means each rug's color is unique. Sizes may vary slightly, and color shades might differ. These are not flaws but special traits of handmade items.
- Custom sizes available—just drop us an email at hello@thatcooliving.com.
- The unbleached wool retains its natural lanolin, making it easy to keep clean. Feel free to vacuum, snow-clean, or tamp when necessary.
- For best results, have knotted rugs professionally cleaned.
- The wool's natural hues ensure there's no color bleeding.
Material
Product Care
Delivery Times
Delivery time estimates will be provided once the product is added to your cart and during the checkout process. Please note that these times are estimates, as most products are made to order specifically for you. Delays may occur due to peak seasons, holidays, or supply chain issues with raw materials. Rest assured, we always strive to deliver your order as quickly as possible.
Transforming your house into a cozy home is a special journey, and our curated collection features globally sourced items, many of which are made to order. Production and delivery times can range from a few days to several months, depending on the item.
For any questions or concerns before or after your purchase, feel free to contact us at customercare@thatcooliving.com.
Return Policy
Whether an item is eligible for return or cancellation, it is indicated once the product is added to cart, and throughout the checkout process.
To initiate a return, email customercase@thatcooliving.com for authorization. A 25% restocking fee and return shipping costs will be deducted from your refund. Returned items must be in their original condition, unassembled if applicable, and in the original packaging.
For damage claims, report within 2 days of delivery. Include photos of the packaging before opening, pictures of the damage, and a copy of the signed Bill of Lading (BOL) highlighting the damages.
We understand that returns can be frustrating. Rest assured, we're here to assist you through the process.