Retki Rug

Bring a touch of nature and tradition to your home with the beautiful collection of modern, unique, and minimalist rugs from Sera Helsinki. Founded by Anna Suoheimo, the brand combines centuries-old Ethiopian rug craftsmanship with the natural beauty of Finland's wilderness and seasons, resulting in a lasting piece of art for your interior space.

Details

• Sera’s carpets are made of pure Ethiopian highland sheep wool. Thread, knotting, and weaving are entirely handmade. No chemicals used.
• Knotted rugs: knotting is done of wool (80%), the warp is made of cotton (20%).
• The thread of the carpet is not chemically processed (dyed or bleached) and for this reason, the color of the carpet is natural. The carpet's size might vary by a couple of centimeters. The shades of the colors of the carpet vary slightly. Irregularities are not defects but are unique to handmade products.
• Other sizes outside of standard sizes available upon request, please email us at hello@thatcooliving.com. 

Care

• The wool is not bleached or colored so the rug has its natural lanolin and that is why it is very easy to keep it clean. When needed, all the rugs can be vacuumed, cleaned in the snow, and tamped.
• Knotted rugs are recommended to be professionally cleaned.
• The colors of the carpets will not release, because all the colors are natural colors of wool.

Made of pure Ethiopian highland sheep wool. Thread, knotting, and weaving are entirely handmade. No chemicals were used.
Woven rugs: weaving is made of wool (50%) and warp is made of cotton (50%).
Knotted rugs: knotting is done of wool (80%), and the warp is made of cotton (20%)

- woven rugs can be washed with water, just make sure that the rug dries entirely
- knotted rugs are recommended to be professionally cleaned

Returns are accepted within 14 days of receipt, except for made-to-order items. Made to order items are final sale, and orders cannot be cancelled once placed.

To initiate a return, email customercase@thatcooliving.com for authorization. A 25% restocking fee and return shipping costs will be deducted from your refund. Returned items must be in their original condition, unassembled if applicable, and in the original packaging.

For damage claims, report within 2 days of delivery. Include photos of the packaging before opening, pictures of the damage, and a copy of the signed Bill of Lading (BOL) highlighting the damages.

We understand that returns can be frustrating. Rest assured, we're here to assist you through the process.

Lead time does not include shipping.

Transforming a house into a cozy home is a journey. Our curated collection includes globally sourced items, many made to order just for you. The production and delivery time ranges from couple days to several months. Upon receiving your order, we'll email you an estimated timeline and provide ongoing updates. For any inquiries, whether pre- or post-purchase, feel free to reach out to us at customercare@thatcooliving.com.